Return Policy

Thank you for shopping with us! We strive to provide the highest quality products and excellent customer service. Please carefully review our return policy:

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Returns:
We do not accept returns on products unless there are special circumstances. If you encounter an issue with your order, please contact us immediately.

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Special Circumstances:
In certain cases, such as defective or damaged items, we may accept returns. Please reach out to us within [30] days of receiving your order to discuss your specific situation.

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How to Contact Us:
If you experience any issues with your order or believe your item qualifies for a return under special circumstances, please contact us at info@excaliburtools.ca or (780) 995-9867. Include your order number and a brief description of the issue, and our team will assist you promptly.

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Note:
We reserve the right to assess the situation on a case-by-case basis.

Thank you for understanding and for being a valued customer!